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The maximum number of customer interactions is through voice calls and an integrated dialer captures every calls made to the customer with voice recordings
The CRM is flexible to integrated with an existing subscription of Cloud calling Solution with APIs available for both Outbound and Inbound Calls
More Simple way is o integrate with your local office phone system
Soft Phone will Popup when your click
Enter Remarks while answering the Call and the remarks histories will be created
RAALINK (Real Time Analysis and Automated Link to Business Communications) Innovations Pvt Ltd, Kochi, India is one of the pioneers to develop user friendly data analytic Customer Relationship Management Applications to help businesses “Go Digital” in their day to day activities for effective management of Sales and Services and integrate CRM with VoIP ( IP Telephony systems) and other accounting tools including SAP, Zoho Books and Tally.
Effective implementation holds the key to success in CRM usage. We have specialist trainers to train users at each levels and monitor their transactions and corrective steps taken to ensure correct data input is made to generates the right reports to the management
The world of technology can be fast-paced and scary. That's why our goal is to provide an experience that is tailored to your company's needs. No matter the budget, we pride ourselves on providing professional customer service. We guarantee you will be satisfied with our work.